Privacy Policy for Elyramonazentio

Your privacy matters to us. This policy explains how we collect, use, and safeguard your personal data in line with Australian laws. We believe in transparent, respectful handling of your information.

What data we collect

We gather information to improve our services and respond to your requests. Data collected depends on how you interact with us.

• Name and contact information provided when you contact us, such as your email address and phone number.
• Details shared during a consultation, including your financial goals and preferences, strictly for advisory purposes.
• Usage data from visiting our website (e.g., browser information, device type, browsing behaviour) to enhance user experience.
• Records of communication, like emails or messages sent to us, for follow-up and quality assurance.

How your data is used

We use your data to communicate with you and to tailor our consultation and services for better outcomes.

• To contact you about services you have requested or to respond to your enquiries.
• To personalise your consultation experience based on your shared needs and values.
• To improve our website and advisory process by analysing aggregated, anonymised site usage.
• To comply with legal obligations and operate under industry regulations set by Australian financial authorities.

Legal basis for processing

We process your data following Australian privacy law requirements and industry best practices.

Processing is based on your consent, our contractual obligations, or compliance with applicable laws governing advisory services. You may withdraw consent at any time where applicable.

When we share data

Your details are not sold or shared for marketing purposes. Limited disclosure may occur only as described below.

• To service providers helping us deliver our advisory services (such as secure email or scheduling tools), on a strictly need-to-know basis.
• As required by law, regulation, or legal process by Australian authorities.
• If the organisation merges or is acquired, your information may transfer to successors who must respect your privacy rights.

Data security

We prioritise the protection of your information. Security measures include encrypted communications, secure servers, access restrictions, and regular policy reviews. While we work to keep your data safe, no method of electronic transmission is completely secure. We encourage you to contact us with any concerns.

Your rights

You have rights regarding your personal data under Australian law. We aim to make it easy to exercise them.

• Request access to personal data held about you, or ask for corrections to inaccurate information.
• Ask us to delete your data, subject to legal and compliance obligations.
• Withdraw consent for us to use your data (where consent is the basis for processing).
• Raise a concern with us or the Office of the Australian Information Commissioner if your privacy rights are not met.

Cookies and tracking

Our website uses cookies and similar tools to understand visitor behaviour and improve your online experience. You can adjust browser settings to control cookies or opt out of non-essential features.

See cookie policy See cookie policy

Contact us

For privacy-related questions, exercise your rights, or raise data handling concerns, please contact our privacy officer through the details provided below.

Policy changes and updates

We may update this policy to reflect changes in practice or regulation. Updates will be posted here with a revised date. Please review regularly for any revisions.